Digital Tele-Counseling for Sustainable Maternal Health Services in Indonesia Focus on Telelactation

Lintang Purwara Dewanti; Laras Sitoayu; Areta Idarto

doi:10.34306/itsdi.v6i1.673

Authors

Lintang Purwara Dewanti Universitas Esa Unggul https://orcid.org/0000-0001-6111-8852
Laras Sitoayu Universitas Esa Unggul https://orcid.org/0000-0001-9789-6429
Areta Idarto Indonesian Breastfeeding Counselors Association https://orcid.org/0000-0002-1281-666X

DOI:

https://doi.org/10.34306/itsdi.v6i1.673

Keywords:

Tele-counseling, Telelactation, Breastfeeding support, Maternal health, Indonesia

Abstract

Breastfeeding is essential for infant health and development, yet Indonesia faces challenges in meeting global breastfeeding targets. This review examines the potential of tele-counseling (telelactation) as a solution to improve breastfeeding support in the digital era, focusing on overcoming geographical and service delivery barriers. A systematic literature search covering PubMed, Scopus, Google Scholar, and local Indonesian journals identified 25 articles from 2019 to 2023, with 14 unique studies meeting inclusion criteria. Findings indicate that telelactation primarily utilizes WhatsApp groups, Androidbased apps, and online counseling sessions, resulting in improved breastfeeding techniques, increased exclusive breastfeeding rates, and enhanced maternal knowledge. However, privacy concerns and technological barriers persist, though these are addressed through specialized training and ongoing support for healthcare providers. Telecounseling demonstrates promise in supporting breastfeeding in Indonesia, though further research is needed to address geographical limitations and assess longterm impacts. Integrating telecounseling into national breastfeeding policies could significantly advance maternal and child health outcomes in Indonesia.

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